Privacy & Cookie Policy
1. Your Privacy Matters
At Eggcellent Quality, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect the data you share with us through our website, WhatsApp, and any other communication.
2. What We Collect
When you place an order, sign up for updates, or contact us, we may collect personal information such as your name, contact details, delivery address, and payment information. This data is only collected to fulfil your order and communicate with you effectively.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Respond to queries and provide customer support
- Communicate updates and promotions (if you opt-in)
- Improve our website and services
We do not sell, rent, or share your personal information with third parties, except where required by law or necessary to complete your order (such as sharing delivery details with our drivers).
4. How We Store Your Information
All data is stored securely. We take all reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
5. Cookies
Our website uses cookies — small files that help us improve your browsing experience. These cookies may:
- Remember your preferences
- Help us understand how people use our site (via tools like Google Analytics)
- Improve site performance and load times
6. Third-Party Services
We may use third-party tools like WhatsApp, payment gateways, or Google services. These providers have their own privacy policies. We recommend reviewing them when using their platforms via our website.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. If you’d like to update your details or request data removal, please contact us directly.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page. By continuing to use our website, you agree to the updated terms.
Contact Us
If you have any questions about our Privacy or Cookie Policy,
please contact us at:
📧 info@eggcellentquality.co.za
📞 063 993 6027
Eggcellent Quality
Location: 58 Flamink Street, Heidelberg, 1441
Phone: 063 993 6027
Email: info@eggcellentquality.co.za
